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Le Bistro. Many images come to mind when I hear the word ‘Bistro’, simple, rustic, flavorful etc. to name a few. However I can assure you, none of those came to mind during my experience at Le Bistro last week. I had high hopes and great expectations for this restaurant stemming from stellar Yelp reviews and excellent personal recommendations. Sadly, I was very disappointed in what transpired. Though, I should have suspected as much. My reservation call was a prelude, a red flag in a string of gaffes that culminated in a disastrous evening celebrating my second anniversary with my beautiful wife. It began with a phone call, as mentioned, that went unanswered due to closing, for two days by Le Bistro, for some inexplicable reason (they did not specify on their answering machine). I asked for a reservation on the 31st of July at 7pm, clearly spoke my name, number of patrons attending and left a contact number with a request for confirmation or notification if they happened to be full. I received a return call later in the day with instructions to call back because I had not left a name and I needed to confirm my time at 7:30pm. Strike one. I returned the call and to simplify things and not confuse the host I confirmed for 7:30pm. We arrived ten minutes early to an empty host stand and the first thing I noticed about the restaurant was the excessive use of wine bottles for decoration. Wine racks here, there and everywhere. I can appreciate a few for a rustic touch and for showing the selection available, but the amount present in Le Bistro was astounding. To make it worse, most were empty displays. Very tacky, and very plebian. In any event, we were quickly seated by a waiter (who did not end up serving us I might add) and were provided menus and water. Another waiter arrived and informed us he would be our server and then asked to recite us the specials, to which we agreed, and then proceeded in excruciating detail, to recite all of the specials (there were quite a few) in a very long-winded but refined manner. I almost fell asleep during his oral exposition, but in his defense he was very polite and proper albeit with a thick and lovely French accent. When he finished, for starters we ordered the Fresh Kahuku Corn Salad with Crispy Potato Chips. It arrived in ten minutes and the best word to describe this salad was ‘tired’. The corn looked deflated and the salad wilted, almost as if it had been tossed in a hot pan. It was most definitely not fresh. We tried to eat it but could barely spear a single leaf of baby greens. It was quite comical as we tried to get just a mouthful on our forks but felt very awkward and embarrassed as our salad kept falling off again and again. To put it simply, it was mush. The potato crisps were unexciting as well, being extra oily and bland that needed a good pinch of salt (which was to become a theme throughout the rest of our dinner). We left most of it on the plate and waited to order our mains. Our waiter returned in short order and we requested one of the specials le Quartet of Beef and the Twice Cooked Breast of Mascovy Duck. Now, let me highlight another decor solecism I noticed while we awaited our mains. First, above us, there was a light fixture, in the rustic flavor, that was completely encrusted with cobwebs. I am not sure when they cleaned it last but it had to have been months. It was appalling and throughout dinner I kept expecting a little spider to descend upon us and have a meal of his own. Thankfully, it did not. Secondly, in the restaurant there were four massive tree-branch centerpieces arranged in a square formation. I found this extremely distracting as they swallowed the room. One or two in the very center of the restaurant (Le Bistro is small) would have been fine. But four of them, combined with the excessive wine bottles and oddly themed large Italian landscape paintings (which I forgot to mention earlier) screamed cluttered and confused. Hardly reminiscent of a Bistro. But I digress. Strike two, back to our meal. The beef quartet and duck arrived in twenty minutes. The presentation was clean and modern and could pass as “Bistro-esque”. But there were blatant problems with our dishes. The duck was a complete flop. The skin was flabby and thick for being cooked twice (How hard is it to crisp duck skin?), the meat itself was dry and very tough, even though it appeared rare. And the accompanying sauce was almost flavorless while the breast was severely lacking seasoning of any sort and desperately needed salt. The paired potato gratin was also uninspiring and lacked depth of cheesey flavor. The biggest shock however, came a few bites in when I found a hair among the duck breast. It was short and black and both my wife and I have long brunette hair. Discovering hair or any other sort of body part in your food at $40 a plate is the ultimate gaffe and truly poor standard in the restauranting business. I notified our waiter and he seemed shocked since “The chefs all wear hair nets so I’m not sure where the hair came from.” but failed to notice none of the waiters wear hair nets (and rightly so-that would be odd). But absurdly, our mains were served by another waiter, not him. He did eventually leave after apologizing one too many times and spoke with the manager, returning to notify us we would not be charged for the plate. At that point he should have immediately cleared the contamination but instead asked if we “wanted to finish it.” Good heavens I was flabbergasted! I wanted to retort with “Would you finish that disgusting meal?” but held my tongue and said yes. Strike three. Was there any hope left? I would find out not. The beef quartet was rather weird. The Wagyu filet mignon was tender and flavorful but slightly under seasoned (again needed salt). And on the opposite end the Kobe beef slider with foie gras was intensely flavorful but overly salty. The ribeye was dry and tough with gristle still attached, completely bland and needed seasoning and the shortribs were tender but the flavors were muddled and nothing stood out. Overall, our starter and meals had a dry, flavorless theme, as if most of the plates were not tasted during preparation, and were then left sitting too long on the hot plate and dried out. I sincerely looked forward to desert to lift my spirits after a pathetic meal but alas, misery is company and I was awash with it. I ordered the chocolate bread pudding for desert (pictured top) and received a burnt dish of sallow coloration interspersed with splotches of thick overpowering chocolate. The dish literally reeked of burnt food when it arrived, not lovely buttery pudding and chocolate notes. It was sad because apart for the heavy chocolate clusters and burnt top, the inside bits not marred were quite delicious and the texture was almost perfect for bread pudding. In retrospect, an evening that should have lived up to the hype did not. It most certainly, was not worth the $61 spent on a starter, main and desert. In the restauranting world, first impressions are everything and crucial to repeat business from customers. But in the end, Le Bistro failed to impress and flopped miserably in its signature dishes.
Le Bistro deserves 2 out of 5 stars.
Standouts for friendly service and extensive wine selection
Complaints on decor, dry flavorless dishes and hair in food
Verdict: A possible re-opening flounder, but won’t chance it again.
Le Bistro
Niu Valley Shopping Center
5730 Kalanianaole Hwy.
Honolulu, HI 96821
(808) 373-7990